This Privacy Policy explains how BN Self Publishings (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our websites, submit forms, communicate with us, or purchase publishing services. By using our site or services, you acknowledge the practices described here.
1. Information We Collect
We collect information you provide directly and information collected automatically when you use our websites.
- Contact and identity details such as name, email address, phone number, and mailing address
- Project details such as manuscript information, genre, goals, and files you upload or send
- Appointment, quote, and support correspondence, including live chat messages when available
- Payment-related details needed to process invoices (card data is handled by payment processors; we do not store full card numbers)
- Technical data such as IP address, browser type, device information, referring pages, and approximate location derived from IP
- Usage data such as pages viewed, links clicked, and form interactions
2. How We Use Information
We use personal information to:
- Respond to inquiries, provide quotes, and deliver publishing services
- Schedule appointments and send service-related updates by email, phone, or SMS when you consent
- Process payments and prevent fraud or misuse
- Improve our websites, forms, and customer experience
- Comply with legal obligations and enforce our Terms & Conditions
- Send marketing communications when permitted by law and your preferences
3. SMS & Email Communications
If you opt in through a consent checkbox or similar mechanism, we may send SMS and email messages about your request, project status, appointments, and related offers. Message frequency varies. Carrier message and data rates may apply.
You may opt out of SMS by replying STOP, and of marketing emails by using the unsubscribe link or contacting us. Opting out of marketing does not stop transactional messages needed to complete a purchase or active project.
4. Cookies & Similar Technologies
Our websites may use cookies, pixels, and similar technologies to remember preferences, measure traffic, and support chat or analytics tools. You can control cookies through your browser settings. Disabling cookies may limit some site features.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the business (hosting, email/SMS delivery, payment processing, live chat, analytics, and similar vendors) under confidentiality obligations
- Professional advisors such as accountants or attorneys when reasonably necessary
- Authorities when required by law, legal process, or to protect rights, safety, and security
- A successor entity if we are involved in a merger, acquisition, or asset transfer, subject to appropriate protections
6. Retention
We retain personal information for as long as needed to provide services, maintain business records, resolve disputes, and meet legal, tax, and accounting requirements. Retention periods vary by record type and applicable law.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our websites and services are directed to adults. We do not knowingly collect personal information from children under 13 (or under 16 where a higher age applies). If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
9. Your Choices & Rights
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to object to or restrict certain processing. You may also have the right to opt out of certain sharing or targeted advertising, where applicable.
To exercise a privacy request, email info@bnselfpublisher.com with enough detail for us to verify and fulfill your request. You may also contact us by phone at (626) 800-6470. We will not discriminate against you for exercising rights available under applicable law.
10. International Visitors
We are based in the United States. If you access our site from another country, your information may be processed in the U.S. and other locations where our providers operate. Those jurisdictions may have different data-protection laws than your home country.
11. Third-Party Links
Our site may link to third-party websites or tools. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Last updated” date will change when we post revisions. Continued use of the site or services after an update means you acknowledge the revised Policy, except where applicable law requires additional notice or consent.
13. Contact Us
For privacy questions or requests, contact BN Self Publishings at info@bnselfpublisher.com, (626) 800-6470, or 33 East 17th street, New York, NY 10004.